The most important thing is that you have a valid license key. If it won’t activate, you can always install and then call Microsoft to get them to straighten it out and allow your copy to activate.

Refunds will be credited to the credit card or debit card account used for the original purchase.Note: Depending on the OEM version of Windows that you are running, you might run into an issue using the OEM key with a retail version of Windows. All carrier charges are your responsibility.

If you don’t cancel your service, you may incur additional charges from your carrier. When returning a wireless phone or device with a plan, you are responsible for ensuring that your service is cancelled with the carrier. Wireless phones and devices may be returned within 10 days of purchase. If you need to return software, a game or a movie, remember that you may not retain any copies - it’s not legal, and it’s not nice. Merchandise must be in new condition, with original carton/UPC, and all packaging/accessories/materials. If you need to return an item, please email to start the return process.ĭesktop / notebook computers, tablets, processors, motherboards, digital cameras, camcorders and projectors, and CD/DVD duplicators may be returned within 10 days of purchase. If an item you have purchased from us is not working as expected, we will work to solve your problem or even exchange the item for a product that better suits your needs. However, if you need help or need to return an item, we’re here for you! We want you to be satisfied with your purchase. We guarantee your satisfaction on every product we sell with a full refund. Main Website: Support Website: welcome.hp.com/country/us/en/support_task.html?pageDisplay=supportĭM Electronics Inc.

Windows 7 professional laptop